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Processing Time: Stock items ship within 15 working days; pre-sale items ship within 30.
Shapes: Plush
Product packaging: independent box, support gift packaging.
Occasions: It's versatile for everyday wear and suitable for all occasions.
Total Delivery Time = Our Processing Time + International Shipping Time
Processing Time
Jam Garden offers both in-stock and pre-order items. For in-stock items, our processing time is 10-15 days. For made-to-order or pre-order items, the processing time is usually 10-20 business days or more. Some pre-order items may take over 2 months to produce.
International Shipping Time
It depends on the shipping method you choose. The estimated delivery time for standard shipping is 10-20 days, while DHL/FedEx estimated delivery time is 5-7 days.
Under normal circumstances, we will process your order within 3-5 days. During the peak season, please allow 10-12 business days for order processing. We appreciate your patience and understanding.
Please note that we are unable to accept returns if they are dropped off more than 48 hours after the delivery date.
NO return and exchange for customized products.
Any questions and concerns, please email shopjamgarden@hotmail.com
Learn more: https://shopjamgarden.com/policies/refund-policy