Due to factors like lighting, shooting angles, and filters used in brand modeling photos, as well as differences in viewing screens, there may be slight color variations. Please keep this in mind before placing your order. We always perform double quality checks before international shipping and will notify you via email if we find any significant color differences.
Total Delivery Time = Our Processing Time + International Shipping Time
Processing Time
Jam Garden offers both in-stock and pre-order items. For in-stock items, our processing time is 10-15 days. For made-to-order or pre-order items, the processing time is usually 10-20 business days or more. Some pre-order items may take over 2 months to produce.
International Shipping Time
It depends on the shipping method you choose. The estimated delivery time for standard shipping is 10-20 days, while DHL/FedEx estimated delivery time is 5-7 days.
Under normal circumstances, we will process your order within 3-5 days. During the peak season, please allow 10-12 business days for order processing. We appreciate your patience and understanding.
Return
Please note that we are unable to accept returns if they are dropped off more than 48 hours after the delivery date.
NO return and exchange for customized products.
Any questions and concerns, please email shopjamgarden@hotmail.com
< The pre-sale period has ended, but we can still accommodate a limited number of pre-sales. > Starting in December 2024, shipments will be made in stages based on style, size, and color. We will notify you via our official Instagram account or channel....